filters
State:
Show
City:
Show
Product:
Show
Should’ve went with Chegg. Absolutely unbelievable, waited two months & haven’t gotten any refund, so I contacted them via e-mail since “customer service matters aren’t handled over the phone” (what a surprise when your entire “company” is a scam). Told me that my book...
Read more
Company wrote 0 private and 1 public responses to the review from Nov 07.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Thank you for taking the time to write a review. I can certainly understand your frustration not receiving the payment you were expecting. If you could please reach out to us ...

1.0
#1395635
Bookbyte - Scammers
Bookbyte - Scammers
Scammers! Don't sell to them. They paid me the quote books for one of the books that I mailed them but claimed that there was cover damage to the other book.. however the book didn't have a cover because it's loose leaf. Then once I brought that up they said that the...
Read more
Company wrote 0 private and 1 public responses to the review from Jun 28.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Thank you for taking the time to write a review. I certainly understand your frustration not receiving the kind of payment you were expecting. I have investigated this issue a...

1.1
I liked
  • False advertisement got me optimistic
I didn't like
  • Having my books stolen
  • Lack of information available on website
  • Book rejected without reason given
#1291012
Since they owed me $63 for my book which did NOT have "binding" damage, they never notified me of any damage, just thought I would forget I sent this book in. I followed up and they said they recycled the book due to binding damage and it being unusable. THAT IS A...
Read more
Company wrote 0 private and 1 public responses to the review from Jun 06.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Thank you for taking the time to write a review. I can certainly understand your frustration not receiving the kind of payment you were expecting.If you could please reach out...

1.0
I didn't like
  • No refund
  • Lack of information available on website
  • Having my books stolen
#1273531
Lied about condition of book I sent in in order to not have to pay sellback price AND refuse to send book back thereby winning 2 times. *** poor “company”.
Read more
Company wrote 2 public responses to the review from May 21.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

We appreciate the time you took to write your review. I would like to personally look into this situation and review your order as well as the condition of the book we receive...

1.0
#1261063
They offered $46 for my book, put paid only $2. That didn't even cover the cost of shipping the book to them. {{Redacted}}
Read more
Company wrote 0 private and 2 public responses to the review from Mar 27.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Hello again! Unfortunately we still have not yet heard from you, though I understand that life can get busy. I would still very much like to investigate this issue so if you d...

BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Thank you for taking the time to write a review. I can certainly understand your frustration not receiving the kind of payment you were expecting. When selling us textbooks, w...

1.0
I didn't like
  • Scam
#1220500
Mailed perfect condition books, honestly..Got a quote. Had to follow up a month later with no word. Said the book was very damaged. I said that is not how it came to you. Argued with me about it. I asked for my book back, they said no. They couldn't then said they'll...
Read more
Company wrote 1 public responses to the review from Mar 02.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Hello,We do encourage customers to take the proper precautions with their shipping company and to purchase optional insurance through USPS, as we cannot pay for books that are...

1.0
#1201112
Did not receive access card
Read more
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Jan 29.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Hello and thank you for taking the time to write a review,If you are ordering a Used textbook, we unfortunately are unable to guarantee that the book will include any suppleme...

2.3
#1178771
DISHONEST company! The first time I had an issue with not being paid for books that I sent in, I accepted it and just assumed that I had made some kind of mistake, even though I am always extremely careful about my shipments. I didn't get paid for a set of books I had...
Read more
Company wrote 0 private and 1 public responses to the review from Jan 04.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Hello and thank you for taking the time to leave a review,We do encourage customers to take the proper precautions with their shipping company and to purchase optional insuran...

1.0
I didn't like
  • Having my books stolen
#1162359
Bookbyte is seems to be perpetrating fraud, but who knows … Maybe, there is a magical vortex that damages all incoming books.... I sent in a pristine book. Without notifying me by email or illustrating with a picture, they indicated on my account that the book was...
Read more
Company wrote 1 public responses to the review from Nov 28, 2017.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Hello and thank you for taking the time to leave a review,We do encourage customers to take the proper precautions with their shipping company and to purchase optional insuran...

1.0
#1138810
I sold 2 books with a value of $8 and $48.56. After they received them they paid for the $8 and tried to say the other waw damaged which is false because it was new and than they said it was inauthenic which is bs because the university itself ordered the book for me...
Read more
Company wrote 1 public responses to the review from Nov 09, 2017.
BookbyteCS
BookbyteCS
Bookbyte Verified Representative

Hello, Unfortunately, we no longer provide telephone support. Our customer service is available via email, social media, and our website's help desk. Our goal is to respond to...

#1128504