I rented books from them for my sons college classes. We returned them in the proper packaging at the proper time.
They returned them to me in new packaging, (as though I had ordered them again) I returned them again at my own expense to make sure they got there. They SENT THEM TO ME AGAIN!!! I was like ok? I left them on my shelf, and the next thing I hear from them a YEAR later I got a ping on my credit report saying they had sent me to collections.
I contested it on my credit report and called them and now they say they have no record of me returning them.
If I return them again, it won't go off my credit, If I pay them it won't go off my credit. SOOOOOOOOOO frustrating.
Review about: Bookbyte Textbook Rental.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $47.
Preferred solution: REMOVE THIS FROM MY CREDIT REPORT!!.